Shipping policy

Order Processing

All orders are processed within 1–2 business days after payment is confirmed.

Orders are processed Monday through Friday, excluding weekends and holidays.

During periods of high demand, processing times may be slightly longer.

Estimated delivery times:

Please note that delivery times are estimates and not guaranteed, as shipping may occasionally be affected by factors outside our control.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow 1–3 business days for tracking information to update after the order has been shipped.

Occasionally, shipping delays may occur due to circumstances beyond our control, including:

We appreciate your patience and understanding in such situations.

Please ensure that your shipping address is correct before completing your order.

Cleanizoo is not responsible for packages delivered to incorrect addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at:

If your package appears to be lost in transit, please contact our support team.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution.